Christmas Gift Packs & Gift Cards
Do your Gift Cards Have an Expiry Date?
No. They are open ended.
How Does my Giftee Activate their Pass or Service?
All gift boxes/e-gift cards will come with an electronic gift card # (and or physical gift card voucher # with gift box) which the Giftee uses this as a ‘payment method’ to pay for the relevant service. The Giftee can pay for the services with these handy links:
What is if I want my Giftee to choose their Hammock Colour?
Choose the custom amount option for $249 and send an Aerial Hammock e-gift card so they can choose the colour themselves.
Can the Gift Cards/Gift Boxes be Refunded or Exchanged
E-Gift cards/boxes are non-refundable, however the value can be exchanged for services or passes of the same value. Hammock colours cannot be exchanged, so choose carefully or alternatively choose the Custom Gift Card amount so the Giftee can choose the colour themselves.
What's your shipping policy?
DESPATCH & DELIVERY TIMES
Orders are generally shipped within 48 hours using Australia Post Parcel Post. Parcel Post delivery times Australia wide range from 2 – 7 days. NOTE: Christmas delivery times can be up to double the above times.
FLAT RATE SHIPPING
Flat rate national shipping fee of $9.50 applies to all orders under $100 and free shipping over $100.
STUDIO PICKUP – 1/208 MONTAGUE RD WEST END, BRISBANE
Online Orders can be picked up Monday to Thursday 4pm to 8pm Sat 7.30am to 11.30am or tel 0730632050 to potentially arrange a time outside of these hours.
Can I personalise and schedule an E-Gift Card message to be sent a specific day or time?
Yes. All of this is customisable when choosing your card/box.